Getting help where help is needed
When recruiters have potential questions or problems, they come across them while using the Recruiting Home. To make it easier to get help in such moments, we have integrated the Freshdesk widget.
Freshdesk is our support software that we use for our knowledge base and to process support tickets. The widget allows recruiters to search the knowledge base within the Recruiting Home and even write a support ticket directly, with the added ability to take a screenshot of the current page.
Details
What's new?
- A small "Support" widget has been added to all pages of the Recruiting Home.
- It is visible in the bottom right corner and can be opened by clicking on it.
- Recruiters can use it to search our knowledge base or write a support ticket directly
How does this help you as a recruiter to save time and money?
With just a few clicks, you can get support exactly where you need it. Whether you have open
questions about your JobShop or directly about your own recruiting topics - with the help widget, you will receive support from our talentsconnect experts for your day-to-day work as a recruiter. This allows you to work more efficiently and master your recruiting challenges with ease.
If you do not yet have access to the Recruiting Home, contact our support team (support@talentsconnect.com)
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